About Us
About Us \ Patient Safety Goals
At West Georgia Health
Patient Safety is Our Top Priority
2012 National Patient Safety Goals
To achieve our mission of providing professional service, compassionate treatment and safe environment for our patient, our staff members are constantly focused on seven safety goals:
Improve the accuracy of patient identification.
Improve the effectiveness of communication among caregivers.
Improve the safety of using medications.
Reduce the risk of health care associated infections.
Accurately and completely reconcile medications across the continuum of care.
Identify safety risks inherent in the patient population.
Universal Protocol.
• Conducting a Pre-Procedure Verification Process
• Marking the Procedure Site
• Performing a Time-Out
West Georgia Health prohibits any punitive action relating to reports of patient safety concerns.
If you have concerns about patient safety issues, please call our Patient Safety Hotline at (706) 845-3714 or contact:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
(800) 994-6610, phone
(630) 792-5636, fax
www.jointcommission.org
complaint@jointcommission.org, email
Laboratory Complaints:
www.cms.gov/CLIA/downloads/CLIAbrochure9.pdf or
(877) 267-2323 ext. 63531