The Patient Channel and The Newborn Channel are available at West Georgia Medical Center (WGMC). These 24-hour patient education TV channels provide topical, network-quality programming delivered to hospital patient rooms and waiting rooms.
The goal of these channels is to educate patients and their families to increase their awareness of medical issues and newborns, encourage informed communication with medical providers, improve their ability to make informed decisions and promote a sense of empowerment during the times when accurate information is most needed.
Each WGMC patient receives information about these channels at their admission. These dynamic and informative patient education segments air on a rotating schedule throughout each day and night. Segments are approximately 30 minutes long and feature actual patients and doctors.
By adding these patient information channels, I think we have made a giant step towards educating our patients,” said Kathy McCurry, Patient Educator at WellStar West Georgia Medical Center. “Each program offers excellent information about a patient’s condition and how to manage that condition once they go home. Empowering our patients with that knowledge is so important.”
Programming on The Patient Channel covers a wide spectrum of topics including asthma, cancer, diabetes, high blood pressure, smoking cessation, parenting, health/wellness and other healthcare topics. The Newborn Channel airs programs on breastfeeding, car seat safety, cesarean birth, getting a baby to sleep, immunizations, newborn care, shaken baby syndrome, postpartum depression and more.
For patients, their relatives and friends, The Patient Channel and The Newborn Channel integrate seeing and hearing, which helps in the retention of information. Television is also a good medium of information to a hospital patient who may feel overwhelmed. Furthermore, the channels standardize and increase access to patient education content 24 hours a day, seven days a week.
A lot of people don’t realize the breadth of services we offer here,” McCurry said. “These patient education channels are a benefit to this community.”
If they have a computer or mobile device with Internet access, they have the capability to continue watching these at home when they are discharged,” McCurry said. “Patients aren’t feeling their best when they are in the hospital, so it may be hard for them to concentrate on programs they watch on these channels. But we start the process when they are in the hospital and encourage them to review this information once they return to the comfort of their own homes.”
The Patient Channel and The Newborn Channel are endorsed by The Joint Commission, an independent, not-for-profit organization that accredits and certifies more than 20,000 health care organizations and programs in the U.S. The educational content on these channels is controlled by independent advisory boards, consisting of experts in medicine, patient care, education and ethics, whose objective is to ensure the accuracy and appropriateness of programming.
While the TV channel is distributed by Interactivation Health Networks, LLC, the boards review all content prior to airing and identify new opportunities for topics that are contemporary and of high-interest to the general public.