Patients

Patient’s Financial Obligation

Patient's Financial Obligation

WellStar West Georgia Medical Center will bill your commercial insurance company, Medicare or Medicaid for you. Any charges not paid by your medical insurance are due at the time of discharge. These charges may include insurance deductibles, co-payments, the difference between a private and semi-private room or lab fees. You will receive notification when your insurance has been billed.

After your insurance company has processed the payment, we will send you a bill showing the balance due. In addition to your hospital bill, you may receive separate bills from your attending physician, radiologist, pathologist, anesthesiologist or any members of the medical staff who have provided you with special services. These charges are not handled by the hospital. Questions related to these charges should be referred to your physician or outside service organization.

If you are not covered by commercial insurance, Medicare or Medicaid, payment in full or payment arrangements are expected at the time of service. Contact our Referral Business Office at (706) 845-3881 or (706) 845-3453.

Patients with balances due resulting from limited or no insurance coverage may qualify for our charity care or financial assistance programs. These programs are designed to assist patients who are either financially or medically indigent. The hospital uses poverty income guidelines issued by the U.S. Department of Health and Human Services to determine a person’s eligibility for assistance.

The patient is responsible for providing the information requested during the qualification process and will continue to receive a bill until eligibility for financial assistance has been determined.

For more information regarding billing and insurance, please contact a Patient Accounts representative at (706) 845-3664.

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