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WellStar West Georgia Medical Center will bill your commercial insurance company, Medicare or Medicaid for you. Any charges not paid by your medical insurance are due at the time of discharge. These charges may include insurance deductibles, co-payments, the difference between a private and semi-private room or lab fees. You will receive notification when your insurance has been billed.
After your insurance company has processed the payment, we will send you a bill showing the balance due. In addition to your hospital bill, you may receive separate bills from your attending physician, radiologist, pathologist, anesthesiologist or any members of the medical staff who have provided you with special services. These charges are not handled by the hospital. Questions related to these charges should be referred to your physician or outside service organization.
Patients with balances due resulting from limited or no insurance coverage may qualify for our charity care or financial assistance programs. These programs are designed to assist patients who are either financially or medically indigent. The hospital uses poverty income guidelines issued by the U.S. Department of Health and Human Services to determine a person’s eligibility for assistance.
The patient is responsible for providing the information requested during the qualification process and will continue to receive a bill until eligibility for financial assistance has been determined.