Patient's Rights and Responsibilities
In caring for the needs of our patients, WellStar West Georgia Medical Center recognizes that each patient is an individual with unique health care needs, values and perspectives. We strive at all times to provide considerate, respectful care focused on each patient’s personal wishes.
As a patient at West Georgia Medical Center you have the right to:
Receive services necessary for your care no matter:
- What your race or religion is.
- If you are male or female.
- Where you were born.
- When you were born.
- What language you speak.
- What you can or cannot do.
- If you have a physical or mental disability.
- What sources you have for payment of services.
- What your sexual orientation, gender identity or expression is.
Talk honestly with and ask questions of your doctor and other health care workers, in words you understand, about:
- Your illness and what your doctor has planned for your treatment.
- Why treatments and tests are done and who does them.
- Whether you will recover from your illness.
- Your wish for a meeting or a second opinion from another doctor.
- The need to transfer you to another hospital and the choices you have with the transfer.
- Your wish to change doctors and/or hospitals or other providers.
- Instructions for caring for yourself after you leave West Georgia Medical Center.
You have the right to:
- Receive considerate, respectful and confidential care which acknowledges your cultural and personal values, beliefs and preferences.
- Have someone explain all papers you are asked to sign.
- Have a family member, friend or other individual and your physician notified promptly of your admission to the hospital.
- Have a family member, friend or other individual to be present with you for emotional support during your stay.
- Change your mind about any treatment or test for which you have given your consent.
- Refuse to sign a consent form you do not fully understand.
- Refuse certain treatments and to be told of the medical results of this choice.
- Receive care in a safe setting.
- Be free from restraints or seclusion unless clinically necessary.
- Refuse to take part in health care training programs and research testing.
- To voice complaints and recommend changes freely without being subject to coercion, discrimination, reprisal or unreasonable interruption of care.
- An environment that preserves dignity and contributes to a positive self image.
- Be free from mental, physical, sexual, and verbal abuse, harassment, neglect and exploitation.
- Pain management.
- Access protective and advocacy services.
You have the additional rights to expect:
- Your privacy to be respected to the limits which your care allows.
- Contact with people from outside the hospital if you desire it.
- To receive visitors regardless of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.
- To receive information about advance directives.
- Information about your care, including the source of payment, will be kept confidential.
- Information about your care will be given only to you or those people for whom you give written permission, or to those who are permitted by law.
- To receive a copy of your West Georgia Medical Center bills.
As a patient at West Georgia Medical Center, you have the responsibility to:
- Give correct and complete information about your present illness, past illnesses, dates admitted to any hospital, medications you have taken or are now taking, and other details about your health.
- Ask your doctor, nurse or other staff to explain any papers you are asked to sign, which you do not understand, or any questions you may have about your care.
- Participate in the implementation of a plan of care your doctors, nurses or other staff will assist you with.
- You are responsible for your actions if you refuse to follow this plan of care or do not follow instructions.
- Follow the rules of West Georgia Medical Center and patient care areas to support quality care for patients and a safe environment for all individuals in the hospital.
- Support mutual consideration and respect by maintaining civil language and conduct in interactions with staff and licensed independent practitioners.
- Keep your appointments and call to cancel or change an appointment as soon as possible.
- Respect the rights and privacy of others.
- To follow through with payment of your West Georgia Medical Center bills.
For more information, call (706) 882-1411.