ER Express is for non-emergencies. If your condition is life-threatening, call 911 right away.
You select a time of your choice to let our staff know you’re coming. This allows you or your loved one to wait in the comfort of your home until your check-in time.
No. It is absolutely free.
You will be seen by a healthcare professional who will evaluate your condition and decide on the best course of action for you. You may be seen by a nurse, nurse practitioner, physician, physician assistant, or some other combination of healthcare professionals.
No, it is not. We will do our best to see when you arrive, but if there are sicker patients ahead of you, they may be seen first.
Please arrive no earlier than 30 minutes before your reservation time. We will not be able to see you before your reserved time.
No. We can only see one patient per time slot. If more than one person needs to be seen, please reserve additional slots. You can view additional times by clicking on the blue drop down bar.
Yes, please bring a valid photo ID and your insurance card (if applicable), and arrive early to complete any necessary paperwork. If you are able to bring your records from any previous primary care providers, please do. If not, we will help facilitate that process when you arrive.
ER Express online check-in available to everyone, regardless of ability to pay.
We recommend working with your insurance company regarding any possible prior authorization requirements before using Online Check in.
If you are feeling worse, do NOT wait for your reservation. Go to the nearest Emergency Department immediately. If you feel that your condition is life-threatening, call 911 right away.
There is a 15-minute grace period. If you arrive after that, you may lose your spot in line.
Simply go online and make a new reservation. The system will automatically cancel your old one.
Call the Emergency Department at 706-845-3696, and tell them that you are canceling your Online Check-in reservation.
Yes. Walk-ins are always welcome.